Frequently Asked Questions

About Our General Liability Insurance Policy

Still Have Questions?

If you still have a question, use our website contact form to let us know how we can assist you and provide the information you need.

Need to speak to us?

Call 855.385.2160
Monday through Friday
9am – 4:30pm EST.

Slip and Fall

General Liability insurance is sometimes called "slip-and-fall" insurance because, among other things, it covers lawsuits when someone is injured on your property.

Is the General Liability policy guaranteed issue?

Yes. As long as you fit into one of the many occupations listed (on the application form). We only ask a few basic information questions to calculate the premium based on your needs, and then to enroll you.

Why do I need General liability insurance and why buy it from you?

Landlords typically require this and no professional liability policies have sufficient GL comprehensive coverage. Most GL policies fail to offer fire liability over $50,000 per incident. The RRG policy includes fire coverage up to $1,000,000 per occurrence and up to $3,000,000 per policy year. Virtually all carriers stop at one occurrence per year and limit the fire coverage to $50,000.Most insurance carriers limit general liability coverage to the actual therapy sessions and to the patient only, not to patient aides and companions, or other locations in the premises beyond the immediate treatment heater. The RRG policy has no such exclusions.

What about the General Liability premium cost to me?

You will not find a General Liability policy cheaper and with as many benefits anywhere. Our General Liability policy coverage is half to one-third the premium cost because the RRG is owned by the policyholders and does not have earnings demands set by Wall Street stockholders.

How about my offices, locations and my employees when calculating my General Liability premium costs?

The RRG only rates on revenue for agencies and multi-office practices. You can have as many offices as you want and in as many states as you want with as many employees as you want without impacting premium calculation cost. For individuals there are only three simple occupational categories to choose from which keeps rating it simple.

What are the General Liability perils and limits?

$1,000,000 sub-limit per occurrence and $3,000,000 in aggregate per policy year. The perils include Property Damage, Bodily Injury, Personal Injury, Advertising Injury, and Fire Legal Liability (no $50,000 sub-limit like all other carriers).

Do I look for General Liability coverage in my Professional Liability Policy?

Absolutely not. Read your PLI policy and you will see the gaps in coverage that expose you. PLI is not General Liability and does not cover you for all of the comprehensive perils that may occur.

Are there any deductibles in any of your insurance policies?

None, and there never will be because RRG law precludes deductibles. All competitors have a deductible and many are virtually hidden.

Are your insurance policy contracts complicated and difficult to understand?

No. The RRG’s contract policies are written in clear, simple, and easy to understand language with all coverages clearly stated. Unlike the competitors, there is no foggy gibberish language, confusing cross-references or buried exclusions that confuse people. What you see is what you get with the RRG

What do I do if I need to make changes to my insurance policy?

Call us at 855-835-2160 or email us to [email protected]. Licensed insurance agents are standing by to help you.

What happens if I have a claim?

Call us at the toll-free HELP LINE number provided. We will conduct a detailed claims intake and immediately start the claims adjudication process on your behalf.

Can I select my own lawyer to defend me?

Yes, but you pay the costs. We provide underwriting the policies, legal defense from our lawyer network of over 350 lawyers in all 50 states to defend you. We pay these legal costs.

Who stands behind your insurance policies?

The RRG is reinsured by various leading worldwide reinsurers including Lloyds London, and SwissRe. NASWIC, a captive insurance carrier, also reinsures all of the RRG’s insurance products, and NASWIC carries the stellar A.M. Best A- “Excellent” rating nationally.

Which General Liability application should I choose?

If you use more than 2 professional workers and 1 legal entity, you need to complete the General Liability application for Agencies/Groups. If you have any questions, call us between 9:00am – 4:30pm EST, Monday through Friday at 855.385.2160.

Is the RRG a Mutual Insurance company?

All Preferra Insurance Company RRG, formerly NASW Risk Retention Group policyholders are members of a mutual insurance company and therefore their policy is evidence of their mutual ownership interest in the Preferra Insurance Company RRG, formerly NASW Risk Retention Group a mutual insurance company.